Review Vine Terms and Conditions
1. Acceptance of Terms
By accessing or using Taste & Tell's platform, you agree to be bound by these terms and conditions. If you do not agree to these terms, please refrain from using our platform.
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2. Platform Description
Taste & Tell provides a platform for managing and enhancing online reviews for businesses. Our platform includes features such as review request automation, review monitoring, and reputation management. Please note that we do not provide any "done-for-you" review services directly. Taste & Tell cannot capture reviews without cooperation and support from users.
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3. Account Registration
To access certain features of our platform, you may need to create an account. You agree to provide accurate and complete information during registration and to keep your account credentials secure.
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4. User Conduct
You agree to use our platform in compliance with all applicable laws and regulations. You are solely responsible for the content you submit and agree not to engage in any conduct that violates the rights of others or disrupts the proper functioning of our platform.
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5. Privacy Policy
Taste & Tell is committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and disclose your personal information. By using our platform, you consent to the collection and use of your information as described in our Privacy Policy.
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6. Intellectual Property
All content and materials provided through our platform, including text, graphics, logos, and software, are the property of Taste & Tell or its licensors and are protected by intellectual property laws.
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7. Disclaimer of Warranties
Our platform is provided on an "as is" and "as available" basis without any warranties, express or implied. Taste & Tell does not guarantee the accuracy, completeness, or reliability of any content or information provided through our platform.
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8. Limitation of Liability
Review Vine shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our platform.
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9. Modification of Terms
Review Vine reserves the right to modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of our platform constitutes acceptance of such changes.​
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11. Free Offer Eligibility
Only businesses that have 1,000 previous client names, emails, and phone numbers saved are eligible for the first 50 reviews free offer. However, all businesses qualify for a free two-week trial and a 30-day money-back guarantee.
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12. Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at admin@reviewvine.io
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13. Hosting Fee Requirement
Regardless of an upfront payment for ownership, a monthly hosting fee is required to maintain your website on our servers. Failure to pay this hosting fee will result in the suspension or termination of website hosting services, making the website inaccessible.
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14. Hosting Fee Non-Payment Consequence
If the hosting fee is not paid on time, Taste & Tell reserves the right to suspend hosting services, rendering your website inactive until the hosting fee is fully paid, including any applicable reactivation charges.
Taste & Tell Fulfillment Policy
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Pricing and Refund Policy
Review Vine offers transparent pricing for all its services. Our pricing plans are clearly outlined on our website and are based on the features and level of service provided. We offer three main pricing tiers: Starter, Standard, and Growth, catering to businesses of all sizes and needs. Each plan is priced competitively and offers value-driven features to help businesses effectively manage and improve their online reviews.
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Refund Policy
Review Vine is committed to customer satisfaction. If you are not completely satisfied with our services within the first 30 days of your subscription, you may request a full refund. Refund requests must be submitted in writing to our customer support team within the specified timeframe.
After 30 days, refunds will not be issued, but customers can cancel their subscription at any time, and the service will remain active until the end of the billing cycle.
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Cancellation Policy
Customers can cancel their subscription at any time by sending an email titled "Account Cancelation" to support@reviewvine.io
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Price Changes
Review Vine reserves the right to modify its pricing plans at any time. Customers will be notified in advance of any changes to their subscription fees. Price changes will only apply to future billing cycles and will not affect current subscription periods.
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PCI Compliance and Payment Methods
Review Vine is committed to ensuring the security of our customers' payment information. Our website complies with the Payment Card Industry Data Security Standard (PCI DSS) to protect against unauthorized access and ensure secure transactions.
We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Customers can also choose to pay via bank transfer or PayPal for added convenience.
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Policy Updates
Review Vine may update its pricing and refund policy from time to time. Any changes to the policy will be communicated to customers via email and will be effective immediately upon posting on our website.
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Contact Us
If you have any questions or concerns about our pricing and refund policy, please contact our customer support team at support@reviewvine.io We are here to assist you and ensure that you have a positive experience with Review Vine.