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Privacy Policy – ReviewVine


Last Updated: January 30, 2025

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Review vine is committed to protecting your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws. This Privacy Policy explains what information we collect, how we use it, your rights, and how to contact us with any concerns.

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1. Information We Collect

We may collect the following types of personal information:

  • Personal Information: Name, email address, phone number.

  • Business Information: Business name, business address, and website.

  • Website Usage Data: We use Google Analytics and other tracking tools to collect data on website traffic, user interactions, and preferences.

We collect this data through direct user input (e.g., forms), cookies, and third-party tools.

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2. How We Use Your Information

We use your personal information for the following purposes:

  • Communication: To respond to inquiries, provide customer support, and send relevant updates.

  • Service Improvement: To enhance our website, services, and user experience.

  • Marketing & Promotions: With your explicit consent, we may send marketing emails, newsletters, or promotional materials. You may opt out at any time.

  • Analytics & Optimization: To track user behavior and improve website functionality.

Legal Basis for Data Processing
We process your personal data based on:

  • Your consent (e.g., opting into marketing communications).

  • The performance of a contract (e.g., when you request our services).

  • Legal obligations (e.g., compliance with Canadian privacy laws).

You may withdraw your consent at any time.

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3. Data Security & Storage

We take reasonable security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is entirely secure. While we implement best practices, we cannot guarantee absolute security.

If a data breach occurs, we will notify affected individuals and relevant authorities as required by law.

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4. Sharing Your Information

We do not sell or rent your data. However, we may share information in the following cases:

  • Third-Party Services: We use tools such as Google Analytics, email marketing platforms, and customer management systems to operate our business efficiently.

  • Legal Compliance: If required by law, we may disclose information in response to legal requests or government regulations.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred to a new entity.

Some of our third-party providers may store or process data outside of Canada. By using our services, you acknowledge and agree that your data may be transferred internationally, subject to legal protections.

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5. Your Rights & Choices

Under PIPEDA and applicable laws, you have the following rights regarding your personal data:

  • Access Your Data: Request a copy of the personal information we hold about you.

  • Correct Your Information: Request updates to any inaccurate or incomplete data.

  • Withdraw Consent: Opt out of marketing communications via the "unsubscribe" link in emails or by contacting us.

  • Request Data Deletion: You may request deletion of your personal data, subject to legal and operational limitations.

To exercise your rights, contact us at support@reviewvine.io.
 

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze website traffic. These tools help us understand user behaviour and optimize our website.

  • Most web browsers accept cookies by default, but you can modify your browser settings to decline them.

  • You can opt out of Google Analytics tracking via Google’s Ad Settings or browser plug-ins.

  • By continuing to use our website, you consent to the use of cookies as described in this policy.

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7. Contact Information

If you have any questions about this Privacy Policy or your personal data, you can contact us:

📧 Email: support@reviewvine.io
 

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8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. If significant updates occur, we will notify users via email or a website notice.

By using our website and services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our services.

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